How We Rate Online Casinos

Anyone looking for online gambling offers on the Internet can find countless gambling websites within minutes, but they are not always reputable providers. Online casino reviews, therefore, help you to find the best and safest online gambling venues tailored to the needs of Canadian players.

During each review, we pay particular importance to certain criteria that we thoroughly explained below.

Security & Safety

Security & SafetySecurity flaws in online casinos are an absolute no-go and players should definitely stay away from websites where there is even the slightest doubt that security is not 100% guaranteed at all levels. We, therefore, pay close attention to the following points:

  • Licensing and regulations

All reputable online casinos are regulated by at least one national gambling regulator. Authorities such as the Kahnawake Gaming Commission, UK Gambling Commission, Malta Gaming Authority or the Gibraltar Gambling Commissioner guarantee that the casinos they license work seriously and fairly. This way you can keep safe and secure from any potential fraud.

  • Technological data encryption

Wherever deposits and withdrawals are made on the Internet, 100% reliable data encryption is of the utmost importance. Serious casinos, therefore, work together with appropriate data protection companies, which provide their SSL encryption of 128 or 256 bits.

  • User experience

While certificates and quality badges illuminate one side of the safety standards, the personal experience of other players should not be underestimated. How a casino reacts to complaints and criticism gives a lot of information about the respective provider. We, therefore, look at the opinions of other players as well as the problem-solving skills of the casinos.

Casino Games & Software

Every online casino impresses with its individual offer and a large number of games does not always mean that the range of games is really good. In our tests, we therefore also pay attention to which game providers are producing the games. All games should also be equipped with fair payout percentages and odds.

  • Number of games

Every player is, of course, happy about a particularly high number of casino games and casinos often use their gigantic selection of games as an opportunity to advertise themselves. But the sheer number of games doesn’t say everything about their diversity. So we also look at how many different types of games there are available for Canadian players.

  • Software providers

In addition to the number of games, the quality of the games is extremely important. Some developers in the industry such as Microgaming, NetEnt or Playtech have earned a good reputation in this regard over many years. When casinos cooperate with these and other qualified providers, you can look forward to guaranteed high-quality games.

  • free gamesPayout percentage

Playing in the casino should not only be fun but in the best case also bring in money winnings. However, both online casinos and the various game developers set their own payout percentages. The lower the house edge, the more money is paid out to the players.

Most players log into the casino to play for real money. But nobody wants to buy a pig in a poke. It is therefore a great advantage if you can test every game for free. Many casinos offer players to play almost every game in a play money mode.

Bonuses & Special Promotions

Casino BonusIn order to win new customers, almost all online casinos lure with interesting bonus offers for new registrations. But what is really behind it? Are the advertised numbers realistic? We examine what you as a customer actually get when you choose an online casino.

  • Bonus amount

The welcome bonus is usually the first thing that catches your eye on a gambling website. But when is 1000 CAD better than 100 CAD? At every online casino, we examine the bonus conditions down to the smallest detail in order to assess whether you actually benefit from a bonus or not.

  • Offers for regular players

A bonus offer for new registrations is always a nice extra, but long-term players shouldn’t be neglected either. Online casinos that organise weekly or monthly specials, for example, score points with us, especially if the bonus conditions remain fair and realistic.

  • Loyalty program

A common reward system for frequent players is a typical loyalty point system or a VIP club. Especially for high rollers, it is an ingenious extra to be able to take advantage of numerous extras by playing frequently in online casinos. But even as a beginner you can definitely benefit from the best casinos.

Deposits & Withdrawals

While online casinos can be a lot of fun, you as a player want to take home profits too. In addition, it is very important how you can deposit and withdraw real money. Here, too, safety is of course the top priority. Here’s everything we pay special attention to:

  • payment methodsSelection of the most popular payment methods

Every single person uses individual payment methods in everyday life. Not everyone has a credit card or accounts with various e-wallet providers. The wider the selection of casino payment options, the better for you as a customer, especially if the casino does not charge unnecessary fees for payments.

  • Times of payment processing

When you win money in the online casino, you naturally want to see your winnings in your own account as soon as possible. The best casinos strive to process your withdrawal as quickly as possible. Please note, however, that some providers allow themselves an additional suspension phase in which all payments are checked again.

Mobile Casino

More and more casino players prefer to play their favourite games of chance online via smartphone or other mobile devices. Since our smartphones and getting better and better, the casinos and game developers have to follow suit in their game quality. We, therefore, pay particular attention to the following qualities.

The majority of smartphone users can either be divided into a group of Android users or iOS users. In addition to these two main operating systems, there are others that are popular, and online casinos should be available on every conceivable mobile device in order to allow all players to participate. The game quality should be optimised for all operating systems.

  • Dedicated mobile apps

It is also important how exactly players can access the respective casino. It is best if there is both a mobile-friendly website and an app. Not all casinos currently offer apps, but more and more players want one for even faster access from their smartphone. At least the casino offer should be available quickly and not take long loading times.

Customer Support

Customer SupportGood customer service is just as important in an online casino as it is in a real casino and here, too, the following applies: the customer is king. Not only should you be able to get in touch with an employee within a very short time, but they should also be sufficiently trained and competent and, in turn, ensure the highest level of security.

  • Accessibility and competence

It is of course best if an online casino offers 24-hour customer service so that you never have to wait for help if you have urgent problems or questions. At very popular online casinos, however, a few minutes’ waiting time is not unusual and quite acceptable.

  • Player protection

Another indispensable topic that customer service must be able to deal with is the safety of players with regard to problematic gambling behaviour and gambling addiction. Serious casinos should not only recognise suspicious gaming behaviour but should also be able to refer players to serious offers of help in an emergency.

FAQ

How do I know your casino testers are experts?

All of our experts have been dealing with online gambling for years, sometimes even decades. They know what is important in good online casinos - because as players they have searched and are looking for it themselves. Our experts are also familiar with where pitfalls can lurk in the terms and conditions and when a bonus is fair. See for yourself: Read a casino review, then a second, and then a third casino test, etc. You will see that the authors are very familiar with their subject.

Do all online casinos pass the test of CasinoList.ca?

Absolutely not. Any casino operator must meet our strict criteria in order to appear on our site as a recommended gambling venue. We make sure the safety of Canadian players is always top priority hence we never suggest you playing on any vague and dodgy gambling sites.

Do you also test mobile casinos?

Mobile devices have become an integral part of our everyday life. For this reason, we use mobile casinos ourselves too. We look at whether the website adapts to different mobile display sizes, which games are available, how well the app works (if there is one), whether the range of functions can keep up with the desktop implementation, etc.

How should I choose an online casino?

The choice of the right online casino should primarily depend on security and fairness as well as the general review of the site. The provider must also have a valid licence, otherwise, fraud cannot be ruled out. Furthermore, when choosing an internet casino, players should pay attention to lucrative bonuses and accessible customer service. The range of payment methods also plays a role. And of course, players should pay attention to which games are offered by which manufacturers in the portfolio.

Do you list all available and safe online casinos for Canadians?

We do our very best to do so! Our list of top Canadian online casinos is extensive, however, the world of virtual gambling grows exponentially and at a crazy fast pace. Hence, we cannot guarantee you will find all quality casinos on our site. But be aware that we regularly review and add new operators to the ranking so that you are always well-informed!

Oliver Jones
Latest posts by Oliver Jones (see all)